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Quality and Warranty: DecisionSite Helps Engineers Improve Quality

DecisionSite enables quality engineers to quickly source field failures and put in place repeatable analysis methods to avoid future excursions.

Quality engineers can reduce field failures and improve customer satisfaction by consistently utilizing best practices for analysis of WLR, DRB, HTOL, and other critical reliability testing results. When field failures do occur, they can be rapidly sourced to the factory without the need to manipulate special purpose MES or yield management applications. A robust system for excursion containment can significantly reduce warranty costs and the financial reserves needed to cover them.

"Texas Instruments chose DecisionSite to help our engineers make higher confidence and higher quality decisions faster, while continuously improving our methods for future technology generations. The faster TI's engineers can analyze data, the faster we get high yielding products to market, giving us better margins and market share gains against slower competitors."
- Joe Lebowitz, Director, Yield and Product Engineering, Texas Instruments Kilby Research Center



Contact Spotfire to Improve Customer Satisfaction

Spotfire's interactive information visualization and analytic solutions give users a remarkable experience for quickly and easily querying data and reporting results for superior business intelligence. From portfolio management and customer retention programs to key processes such as CRM, marketing, research, bioinformatics, yield and asset management and design for manufacturing, enterprises around the world rely on Spotfire's business analytics software to improve operational performance.

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